01
01
Project & Delivery Management
Cross-functional technical delivery, release management, stakeholder coordination, and end-to-end project lifecycle across international enterprise accounts.
- Skills
Capability Map
A practical view of what I can do, where I apply it, and the tools I use to turn product, customer, and engineering context into usable outcomes.
Primary Operating Context
Mission-critical production environments and enterprise SaaS
Primary Competencies
02
02
Incident & Operations Management
Tier-3 incident response, root cause analysis, SLA management, and production support across global enterprise SaaS environments.
03
03
Systems Integration & Data
REST APIs, application integration, SQL diagnostics, log analysis, and cross-database validation for production systems.
Expanding
04
04
Cybersecurity Operations
Network security, security operations, compliance frameworks (CompTIA Security+, ITIL 4), and security infrastructure foundations.
05
05
Infrastructure & Networking
LAN/WAN architecture, routing & switching, network troubleshooting, Linux administration, and configuration management.
06
06
AI Automation
AI-assisted workflows, prompt engineering, documentation automation, and local LLM integration for operational efficiency.
Tools I Use
Grouped by working context
Not an exhaustive inventory — the practical stack behind consulting, support, automation, systems, and implementation work.
Project & Delivery Management
JiraConfluenceRelease ManagementCross-functional CoordinationTechnical Scoping
Data & Integration
PostgreSQLMySQLREST APIsJSON/XMLSchema ValidationAPI TracingPostman
AI & Automation
PythonOllamaRAGQdrantn8nPrompt EngineeringGitCI/CD
Infrastructure & Security
LinuxLAN/WANCiscoNetwork DiscoverynmapSecurity FoundationsIT Security
Education
Master of Science - MSc, Information and Communication Engineering
Technische Hochschule Mittelhessen, Germany
2016 – 2020
Bachelor of Science - BSc, Electrical and Electronics Engineering
North South University, Bangladesh
2009 – 2014
Languages
English (Native or Bilingual)Bangla (Native or Bilingual)German (Professional Working B2)Hindi (Limited Working)
Certifications
Goethe-Zertifikat B2 (2025)CCNA: Connecting Networks — Cisco Networking Academy (2014)CCNA: Scaling Networks — Cisco Networking Academy (2014)CompTIA Security+ (2026)ITIL® 4 Foundation (2024)Linux Foundation Certified System Administrator (2024)Linux System Engineer: Networking and SSH (2024)Networking Foundations: Networking Basics (2024)
Suggested Next Paths
What capabilities does he bring?
Capability matrix, consulting skills, technical systems, tools, languages, and certifications.